Sales Policy for Lalunashoe.net

Welcome to Lalunashoe.net! We are committed to providing you with top-quality aquarium cleaning tools and an exceptional shopping experience. Please take a moment to review our Sales Policy to understand our terms and services.

1. General Terms

  • Lalunashoe.net specializes in aquarium cleaning tools designed to help you maintain a clean and healthy aquatic environment.
  • By placing an order on our website, you agree to comply with the terms outlined in this policy.
  • All transactions on Lalunashoe.net are conducted in US dollars (USD).

2. Payment Methods

We accept the following payment options:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment methods as displayed at checkout.

All payments are securely processed to ensure your financial information remains protected.

3. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • You will receive a confirmation email with tracking information once your order is shipped.

If you encounter any issues with your order, please contact us promptly at:

4. Shipping Policy

  • We offer shipping across the United States.
  • Delivery times vary based on your location and chosen shipping method.
  • Free standard shipping is available for orders above a certain amount (details provided at checkout).

For international shipping inquiries, please reach out to us for details and rates.

5. Return and Refund Policy

Your satisfaction is our priority. If you’re not satisfied with your purchase, you can request a return or refund within 30 days of receiving your order.
Conditions for Returns:

  • Items must be unused and in their original packaging.
  • Proof of purchase is required.

Refunds will be processed within 7-10 business days after we receive the returned items.

Contact us for returns:

6. Warranty

Our aquarium cleaning tools come with a 1-year limited warranty against manufacturing defects. This warranty does not cover damages caused by improper use or normal wear and tear.

7. Customer Support

We are here to help! For questions or assistance, please contact our customer support team:

  • Address: 9801 Liberty Ave, Queens, NY 11417, United States
  • Phone: (941) 776-7709
  • Email: info@lalunashoe.net

Thank you for choosing Lalunashoe.net for your aquarium maintenance needs. We look forward to serving you!

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